logo Sign Up

Terms & Conditions

Acceptance of the Terms

By using our platform, you agree to be bound by these Terms and Conditions (the "Agreement"). Please read them carefully before registering or continuing to use our services.

Eligibility Requirements

To use our platform, you must:

  • Be at least 18 years old
  • Have a valid email address and phone number
  • Comply with all applicable laws and regulations

Minimum Age Requirements

You must be at least 18 years old to register an account or play games on our platform. We may request verification of your age through KYC procedures.

Geographic Restrictions

We do not provide services to residents in certain countries, including but not limited to Ontario, Canada (restricted). Our services are intended for users from other regions and jurisdictions.

Account Registration Rules

To register an account, you must:

  • Provide accurate information
  • Choose a unique username and password
  • Accept these Terms and Conditions

One-Account-Per-User Policies

You may only have one account with us. We reserve the right to suspend or close accounts that breach this policy.

Identity Verification and KYC

We may request verification of your identity through documents, photographs, or other means to comply with anti-money laundering (AML) regulations.

Account Accuracy Obligations

You must ensure that all information provided to us is accurate and up-to-date. You are responsible for maintaining the security of your account and login credentials.

Account Security Responsibilities

  • Protect your username and password
  • Use strong, unique passwords for each account
  • Regularly update or change passwords
  • Do not share your login details with others

Login Credentials and Password Protection

You must keep your login credentials confidential. We recommend using a secure password manager to store and generate complex passwords.

Restricted Behaviour and Prohibited Activities

We prohibit:

  • Multi-accounting (using multiple accounts simultaneously)
  • Cheating or exploiting game mechanics
  • Collusion, botting, or other forms of artificial intelligence-assisted gameplay

Bonus and Promotion Rules

Bonuses are subject to the following terms:

  • Wager requirements must be met before withdrawal can occur
  • Bonus funds are non-withdrawable until wagering requirements have been fulfilled
  • Free spins and other promotional rewards will expire after a specified period or upon meeting wagering requirements

Wagering and Gameplay Conditions

All gameplay is subject to our house rules, including but not limited to:

  • Betting limits (minimum/maximum stakes)
  • Game eligibility for bonus play or cashback rewards

Bonus Abuse Prevention

We may terminate bonuses or void accounts that abuse our system by exploiting promotions or manipulating gameplay.

Deposits and Withdrawals

If you make a deposit, we will provide the agreed-upon services. Withdrawal of funds requires verification through KYC procedures to ensure compliance with anti-money laundering regulations. Processing times vary depending on payment method used.

Verification Before Withdrawals

To withdraw, we may request documentation or other forms of proof of identity to verify your eligibility for withdrawals and to prevent money laundering or fraud.

Processing and Review Procedures

We reserve the right to review all transactions and accounts at our discretion. We will process your withdrawal in accordance with these Terms and Conditions and applicable laws.

Responsible Gambling Expectations

We encourage responsible gaming practices, including setting deposit limits, taking regular breaks, or self-excluding from gameplay if necessary. You can find more information about responsible gambling resources below:

  • ConnexOntario (for Ontario users)
  • PlaySmart
  • Jeu: Aide et Référence (Quebec residents)

Self-Exclusion and Account Restrictions

You may request self-exclusion by contacting our support team. Your account will be restricted during the specified period or permanently, at your choice.

Game Fairness and RNG Systems

Our platform uses Random Number Generation (RNG) systems to ensure fair game outcomes. We rely on external auditors like eCOGRA to verify our systems' randomness and fairness.

Technical Interventions or Voided Gameplay

We reserve the right to intervene in gameplay if technical difficulties, software errors, or other issues arise. Your participation will be terminated for an unspecified duration until we can resolve these problems.

Suspension or Closure of Accounts

If you breach any provision within these Terms and Conditions, your account may be suspended or closed without prior notice. You agree that this action is reasonable to prevent continued abuse or damage to our system.

Intellectual Property and Platform Ownership

We reserve all intellectual property rights in our platform's technology, software, designs, copyrights, trademarks, trade secrets, domain names, service marks, logos, patents and patent applications, know-how, database rights, mask works right (together referred to as "Proprietary Rights").

Limitation of Liability

To the extent permissible by law:

  • You agree not to hold us liable for losses or damages
  • We disclaim all liability for consequential loss

Modification of Terms

We may modify these Terms and Conditions from time to time, so it is your responsibility to regularly check this page.

Contact or Support Guidance

If you have any questions or concerns about our platform or services, please contact us through:

  • Email
  • Phone 
  • Chat Live
  • Button (available 24/7)

By accepting these Terms and Conditions, you acknowledge that you understand the terms outlined above.